Users: Over 100
Industry: Electrical/Electronic Manufacturing
Products/Services: Telecommunications and Phone Systems
Viscor is an organization focused on lighting manufacturing and metal fabrication to provide quality products to consumers for over 60 years. Their large outside sale force meant they needed a robust and mobile-centric Telecommunications solution.
Tone Performance was able to create a solution using the Avaya IP Office with its One-X mobile client. This solution enables employees access to numerous capabilities such as One Number reach, Conference Call hosting, and Unified Communications applications (i.e visual voicemail, corporate directory, call logs, etc). Tone Performance also offered an addition to increase security – the Avaya Session Border Controller for Enterprise – to allow secure, remote SIP endpoint registration.